Guarantee

Aura Guarantee
Guarantee

At Aura Diamonds, we strive to make all our jewelry heirloom quality. The jewelry you give today should last for generations, that's why at Aura Diamonds we guarantee that we will repair or replace your loose or lost stones up to 0.10 carat. Producing Heirloom Quality product allows us to offer jewelry that can be handed down through the generations.

At Aura Diamonds, we guarantee that we abide by the Kimberley Process and Clean Diamond Trade Act, established in 2003, when it comes to the use of or import of minerals, diamonds and gemstones. We will only accept diamonds and gemstones that are "conflict free". The process was set up "to ensure that the diamond purchases were not financing violence by rebel movements and their allies seeking to undermine legitimate governments". The restrictions have helped bring awareness to the human abuses in the mining industry and the civil wars that were funded by the trade of diamonds. We have aligned ourselves with mineral companies that have an ethical mining practice. Aura Diamonds makes every effort not to sell or purchase from companies that differ from our ethics.  

We guarantee the value of your diamond and solitaire studs as long as you own them, if at any point you would like to upgrade the diamond or solitaire studs, we will credit the original purchase price towards your next purchase of equal or greater value.

We guarantee that we will provide free cleanings as long as you own your jewelry.

Aura diamonds will provide and update an appraisal with each item, reflecting the current retail value. It is recommended that insurance is purchased through a third party to protect the investment.

All products shipped out from the Aura Diamonds office are always shipped and insured with a third party, like FedEx or UPS. The insured value is the full amount of the invoice, unless there was a trade in. If there is a trade in on the invoice, the trade in value will be added in. You will be able to track the package from the website of the shipping company.
 
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